Our team of over 400 University-Educated People, our efficient and FCRA-compliant Process and our easy to use Technology have combined to perform over two million background checks for thousands of organizations in all industry sectors.

 

People

BackCheck has demonstrated the capability and flexibility that have made us the pre-employment screening provider of choice for many of the world’s largest employers. Our experience allows us to leverage our previous learning and provide your organization with unparalleled service borne of our industry leading knowledge and expertise.

 
  • Experienced
    BackCheck has conducted in excess of two million background checks, each team member has conducted thousands.

  • Educated
    Team members hold post-secondary education in human resources, criminology, business, or related disciplines.

  • Scalable
    With hundreds of background checking professionals in North America and the UK, we have the capacity to support even the largest of organizations.

  • Focused
    We focus on background checking so you can focus on other human resources or security tasks.

  • Friendly
    Our interviewers and client services representatives are friendly, attentive, and engaging.

Process

BackCheck’s processes and workflow systems have been fine-tuned and adapted to anticipate future trends regarding the employment landscape that affects our clients. We have the systems in place to flexibly and promptly accommodate client requirements.

 


  • FCRA Compliance
    FCRA compliant forms and processes. Dedicated and knowledgeable Privacy Officers available to answer client and applicant questions.

 

  • Quality Service & Client Care
    Every client is provided with a dedicated Account Coordinator. We are also open during extended business hours to serve our client base.


  • Industry Leading Turnaround Time
    Processes, resources and technology are aligned to provide timely results.


  • Depth of Experience
    We have thousands of clients spanning all industries.

  • Global Reach
    BackCheck is well-positioned with four large operations centers in North America, the United Kingdom, and Asia.

  • Quality Assurance
    Independent department oversees all deliverables.

Technology

BackCheck possesses an industry leading technical infrastructure to ensure quality of service. We show great ingenuity and continue to pave the way with innovative solutions. In addition to our world-class phone system specifically designed for a background checking call-centre, we have developed a robust proprietary software platform with emphasis on security, scalability, and availability.

 
 
  • Forgery-Proof Online Results Delivery
    Real-time results available via BackCheck's easy-to-use online system.

  • Data Security
    Bank-calibre technical infrastructure and security processes approved and used by many of the world’s largest employers.

  • Continuous Improvement
    In-house team of programrs ensures continuous innovation.

  • Proprietary Telephone System

    In partnership with TELUS and Avaya, BackCheck has developed and employs a phone system specifically designed for the efficient operation of a global background checking call center.


  • Online Ordering and HRIS integration
    With HR-XML compatibility, our technology is based on the industry gold-standard.

  • Disaster Recovery and Business Continuity

    Multiple large facilities and off-site data center run by experts ensures 99.99% uptime.

 

Global Provider with Local Knowledge

 
 
BackCheck specializes in pre-employment background checks, including Criminal Record Checks, Credit Reports, Investigative Reference Checks, Employment Verifications, Education Verifications, and Motor Vehicle Records. With thousands of clients ranging in size from under 50 to over 150,000 employees, BackCheck is a leading provider of pre-employment screening.