Scotiabank
"BackCheck has been Scotiabank Group’s third party service provider for pre-employment screening services since 2006. By providing reference checking, and employment and educational verifications, BackCheck not only ensures consistency of approach across our organization, but also provides our Recruiters and Hiring Managers with an assurance that the applicants we hire exhibit the highest standards of integrity, competence and performance to enable us to professionally service our customers and clients. In 2009, we expanded our range of services to include Criminal Reference Checks and identity verifications. This latest initiative has improved turnaround time for hiring by a large margin, and has significantly reduced the number of applicants that are required to undergo fingerprinting. This, in turn, has greatly improved our candidate experience."

Stephen White, Senior Manager, Global Employment Strategies
Scotiabank Group, July 27, 2009.

 

 

ConocoPhillips
"ConocoPhillips has been a BackCheck client since 2004. When we first looked at doing background checks, we looked at the different providers in the industry, evaluating them based on technology offerings, data security, and turnaround times. BackCheck was the clear leader in each respect, and they have continued to impress us throughout the years.

Our justification for implementing a background check program was based on the number of incidents we were experiencing of workplace violence and internal theft.

Since choosing BackCheck, we have observed the following: A dramatic reduction in workplace violence, and a dramatic reduction in internal theft. The number of investigations we are conducting is now minimal, as our employment screening program is stopping those with a higher propensity toward violence or theft at the door.

We have also observed that there is a deterrent effect in having a background checking program in place. When we first started the program, we experienced red flags on above 20% of our applicants. Now it is down to about 6%. Potential applicants are aware that ConocoPhillips carefully screens our applicants, and those that have a criminal past or who would be likely to fabricate their resume are going someplace else. Before our background check program was in place, 1 in 5 new employees had a background we should be concerned about. Now we simply don’t hire them."

 

Roger Monette, Security Director
ConocoPhillips

 

 

TELUS
"Since 2002, the BackCheck solution has been an integral component of our recruitment process at TELUS. The BackCheck solution expediently provides us with accurate and secure reference and criminal history information. Given we continuously process significant volumes of candidate files, this enables us to internally focus on selecting the best candidate for each role while also providing a meaningful recruitment experience to each candidate."

Josh Blair, Executive Vice President, Human Resources
TELUS

 

 

Staples
"The BackCheck program has played an important role in our overall Human Resources screening and recruiting strategy as well as advancing specific Loss Prevention objectives. By utilizing BackCheck, a significant deterrent effect is built in on the front end of our hiring process thereby reducing high risk and non-productive applications and allowing managers to move more quickly with suitable candidates. BackCheck has proven responsive and understanding toward our unique requirements since starting the program in 2003."

Greg Switzer, National Director, Loss Prevention
Staples

 

 

Versacold
“BackCheck has been our pre-employment screening provider of choice for over a decade. Their exceptional customer service allows our hiring managers to efficiently filter through large candidate pools to identify the most suitable individuals and advance them to the next stage of the hiring process. BackCheck's ability to expose discrepancies in the criminal and employment histories of our candidates ensures the security of our resources and the safety of our customers and existing employees. They have always adapted quickly to meet our specific hiring needs and we are completely confident in their reliability as a supplier. The BackCheck system continues to prove its value in the reduction of turnover costs and improved retention rates we’ve experienced.”

Sandra McMillan, Manager, Global Organizational Development
Versacold

 

 

Xerox
“In 2008 Xerox started working with BackCheck on national reference check and education verification for New Hires. Prior to this, there was an inconsistent process across the country and I was asked to create a national, bilingual process that could be conducted coast to coast. The process also had to meet tight deadlines, as our Sales hiring organization did not want to delay hiring top quality candidates or risk losing them to another employer. To date, we have conducted over 600 checks and hired 310 sales people. It’s been easy to work with BackCheck as they have been responsive to our needs and met our turnaround times. In fact, in late 2009, we engaged ExitCheck to also conduct our Exit Interviews for our Agent Sales Channel.”

Jenny Johnston, Manager, Sourcing and Recruitment Strategies
Xerox